SMS Terms

SMS Program (Support Line)

• • Who sends messages: Text messages are sent by Inbox Number (a product of Marketsync Global LLC) from our support line.
• • Message types: Account and support notifications, and replies to support requests you open with us. We do not send marketing messages through this program.
• • How you opt in: You opt in by entering your mobile number and ticking the unchecked SMS consent box in your account settings. Consent is not a condition of purchase.
• • Message frequency: Message frequency varies based on your account activity and support requests.
• • Rates: Message and data rates may apply.
• • Help and opt-out: Reply HELP for help, STOP to opt out. After you reply STOP you will receive one confirmation message and no further texts unless you opt in again.
• • Carrier liability: Carriers are not liable for any delayed or undelivered messages.
• • Privacy: Mobile phone numbers and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
• • Support contact: For help, reply HELP or email [email protected].

Opt-in wording shown next to the mobile number field: “I agree to receive account and support text messages from Inbox Number, including replies to my support requests. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out. See our Privacy Policy and Terms.”

Contact: [email protected]